Privacy Policy

This page outlines how collects, uses, discloses and manages your personal information.

Personal information

When making an enquiry using our contact form on the website we ask you to provide us with your personally identifiable information. This is used solely to identify or contact you. We will not pass this information to any other third party organisation without your consent to do so. Personally identifiable information includes, but is not limited to, your email address, telephone number, name and address.

Data-based logged information is hosted We aim to collect as little data as possible. We do not have a customer sign-in portal which means none of your information should be stored in a database, only that of the website Admins. We have an online contact form which emails the support team with yoru query.

3rd Parties

We use Cliniko as a practice management system to help with appointment scheduling. Cliniko acts as a data processor. Their privacy policy can be found on their website. 

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page:] 

You can opt out of Google Analytics by installing the browser plugin here:

 To help assist you whenever possible, we have a website help chat plugin installed called PureChat. This enables you to speak to one of our assistants directly. Transcripts of these conversations are kept for reference and can be deleted from our system by request.


Cookies are stored by your web browser and allow your preferences to be recorded when visiting a website. They may also be used to track your return visits to the website or to allow the PureChat help functionality to work across multiple tabs.


The security of your Personal Information is important to us, however, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.

If you have any questions about this privacy policy please contact us directly.